Getting connected to a client's aircraft

Before you can see a client's aircraft in TachMinder, the owner has to grant you access — every link between a mechanic and an aircraft is owner-granted, and the owner can revoke it at any time. There are three ways a connection gets made.

Three paths to a connection

1. 1

   Request access by tail number

   You look up the aircraft by its N-number and send an access request. The owner sees the request on their side and approves (or declines) it. Nothing is shared until they approve.
2. 2

   Accept an owner's invitation

   The owner invites you by email from their aircraft page. You accept the invitation, and the link is live — the owner already consented by sending it.
3. 3

   Create a managed client profile (Pro and Shop tiers)

   For a client who isn't on TachMinder yet, Pro- and Shop-tier mechanics can create a "managed" placeholder profile for that client's aircraft. When the owner later signs up and adds the tail, the placeholder auto-links to their real account — your work history carries over, and the owner is in control from that point on.

What you can see once connected

A connected mechanic sees the aircraft's maintenance history, maintenance schedules, AD status, outstanding squawks, and current times — the context you actually need before the airplane shows up at your shop. You do not see the owner's cost or billing data; what they spend stays their business.

Who controls the link

• Access is always owner-granted. Every path above ends with the owner having said yes — either by approving your request, sending the invitation, or adding their tail to a managed profile's aircraft.
• Owners can revoke at any time. A revoked link simply ends your visibility into that aircraft.
• The owner remains the records custodian. The aircraft record belongs to the owner; your entries carry your signature and certificate information, but the record itself is theirs to keep.

Getting started

From /provider, start with whichever path fits: if the client is already on TachMinder, request access by tail number or ask them to send you an invitation. If they aren't, and you're on a Pro or Shop plan, set up a managed profile so your side of the record is ready when they arrive.